Defense Verdict in Property Suit – A Grateful Client Comments Upon Rolf Kroll’s Handling

After our Harrisburg based partner, Rolf Kroll, successfully defended a client involved in a property loss, the client directed the following note to our firm: “Dear attorney Rolf E. Kroll, We hope you and your team are doing well. We wanted to give you our sincere thanks once again for your incredible determination and tenacity during our case. Your positivity and support have been a guiding light. We could have never received the successful verdict without you by our side. Thank you very much for everything.”

Grateful Client Thanks Charlie Saul after Prevailing in an Employment Discrimination Case

After an employment discrimination case against a private High School was dismissed, the grateful principal related, “Charlie, thank you so much for your assistance in this matter. Your guidance throughout this process was extremely appreciated.”

Defense Verdict and Comment from Client for Harrisburg Partner, Rolf Kroll

Defense verdict and comment from client for Harrisburg partner, Rolf Kroll: “Dear Attorney Kroll. Thank you very much for your kindness, professionalism, and all your help to our case. We do not know what would have done without your help and guidance. We are very satisfied with the legal services provided by Attorney Rolf E. Kroll. We just wanted to thank you, not only for your hard work, but for believing in your client. Thank you so much for going above and beyond!”

A client comments upon Jim Harvey resolving wrongful death claim

An off-duty ambulance traveling in excess of the speed limit stuck an oncoming vehicle and ultimately lost control striking a third vehicle head-on resulting in the death of the driver. The plaintiff’s expert opined that if the ambulance had been going the speed limit, the driver could have avoided the accident. Upon concluding the matter on favorable terms, the client operator of the ambulance responded to Jim Harvey as follows:

 Thank you so much!!! I am eternally grateful for your diligent, and I’m sure exhausting, hard work. This is a huge weight lifted off …. Please extend my gratitude toward everyone who worked on this case, all the experts, and especially to you!!! This was the heaviest burden … Thank you again!!!

Carol Ann Murphy Earns High Praise – Barroom Assault

After successfully negotiating over a holiday weekend the resolution of a difficult litigated matter involving the defense of a bar where the plaintiff was assaulted by several unknown individuals resulting in serious bodily injuries, the Director of Complex Claims for the bar’s insurer commented as follows:

“It was certainly a pleasure to work with you on this challenging case! I likewise appreciate your efforts today during a holiday to work with me and bring this case to a resolution. I will certainly be recommending you to my peers looking for panel atty in PA and hopefully I’ll have the opportunity to work with you again on another case in the near future.”

A Client Comments Regarding Partner James Kahn

“From time to time the subject of attorneys has come up. I’ve said many times over the years that the best professional customer service I’ve ever encountered was from you and your firm. I especially mention it if I hear disparaging attorney remarks. Thanks for your amazing service…”

Scranton Area Business Owner Comments on Partner Jeff Havran’s Efforts.

After successfully wrapping up a contested loss involving a premises liability matter, the client/insured directed the following note to the insurer’s Senior Litigation Counsel: “For some reason in today’s world, what we in the service industry hear most often are complaints. I just wanted to compliment your company, our Agent … and Attorney Jeffrey Havran for the friendly but professional handling of our issue. Attorney Havran kept us apprised by phone and email every step in the process plus negotiated a minimum settlement. I highly recommend him to you for any and all future legal needs.”

CPA Dismissed on Preliminary Objections – Comments to Pittsburgh Partner Arcovio

Upon learning a Westmoreland County Judge issued an Opinion and Order granting all Preliminary Objections presented by Partner Bob Arcovio resulting in the complete dismissal of the case against the Accounting Firm and prohibiting the plaintiff from refiling, Bob’s CPA client commented:

“Hi Bob, That’s wonderful news. I certainly appreciate all of your hard work with this process. Much appreciated! Stay safe and healthy.”

Liquor Liability Matter in Northeast PA – Praise for Mark Sheridan

Upon learning Mark Sheridan in our Scranton office successfully concluded a liquor liability matter against their bar/restaurant, the owner commented:

“Wow Mark!! Such wonderful news! Thank you so much for all the support and work you’ve put into this case and for keeping us updated and all of it 🙂 So glad it’s over…”

Pay Equity & Discrimination Lawsuit Resolved – Comments Regarding Chris Tinari

After Chris Tinari successfully resolved a high exposure pay equity and gender discrimination lawsuit at mediation involving a former partner, the Managing Director of our client law firm commented: “Chris, thank you and your team for your excellent work and assistance. (to insurer claim professional Chris worked with): … I am thankful that you have such capable and professional attorneys handling such matters for your insureds. On behalf of the Board of Directors I want to emphasize how much we sincerely appreciate the top-notch representation provided to (our firm).”

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