After successfully concluding a matter on behalf of a non-profit, community advocacy and homeownership organization with a national mortgage component designed to assist first-time, low income, home buyers, the client commented regarding partner Paul Carbon & staff: “Thank you very much for all of your work on this. We are so pleased to have reached such a good resolution on this case – we’ve become big fans of the Margolis team over these past few years.”
A letter from our client, a policyholder with a national insurance writer our firm works with, directed to Barry Kronthal after he defended their interests
“Dear Barry, We’ve thought for the past couple of weeks how to put into words our gratitude to you for all you did concerning your representation of us throughout the process of the lawsuit and trial. You were always timely, you always returned our calls, answered our many questions, always leading us to the best solutions, even if at the time we couldn’t see the forthcoming results, as you were able to do. You were always prepared and organized … Your staff was kind, caring, did everything so well throughout this process for us. At the end of the trial, the judge said he felt it appropriate to commend you on the way you were organized and prepared, and your professionalism allowed the court process to flow smoothly without confusion or interruptions and waste of time. We will forever consider ourselves blessed to have had you to help us and be an encouragement to us.”
Our Southern New Jersey based partner, Dawn Dezii, defended the interests of a small, family owned, residential housing developer in a wrongful death matter where the estate of the 43 year old decedent, with a totally dependent spouse and three children, claimed he contracted mesothelioma due to alleged asbestos exposure while living in the housing development as a child. Dawn’s client advised the claim professional for their insurer at the conclusion of the case, as follows:
“The counsel we have received has been outstanding and reassuring. Dawn Dezii and her staff worked far harder than we ever knew, as we realized when the time drew near for trial and mediation and we heard of the research they did to “break down” each part of the case of the plaintiff’s attorneys. It was mind boggling, and we appreciated Dawn’s attention to our opinions and suggestions as to combat the presuppositions made by the other side. We sincerely believe we had the facts that disproved our liability. Ms Dezii and her capable staff did much to substantiate those facts, as well as much more, to seek to prove we were not liable.”
Our partner, Jim Kahn, received the following note from a claim professional regarding Carol Ann Murphy’s handling of a Realtor’s E&O issue The loss involved three fatalities with one survivor, multiple parties, and an ultimate resolution where we paid 3.5% towards the settlement.
“Jim: Just wanted to drop you a quick note and let you know how impressed I was with Carol, or Carol Ann, or Murph, whichever name she goes by on any particular day….we had mediation yesterday on that fire case. She was great to work with, enjoyable to spend the day with and like you, was well prepared, articulate and a calm and steady hand during a very long day. You are both great emissaries for your firm.”
Our Pittsburgh based colleague, Emily Mahler, successfully resolved an alleged race discrimination and hostile work environment matter for less than 5% of the plaintiff’s demand. The claim professional informed partner Chris Tinari, as follows:
“Hi Chris, I am very happy with the result on this case, and Emily did a nice job preparing and evaluating the case for the mediation.”
A comment from a commercial client regarding the handling of a mechanic’s lien by Jim Huggett and Bruce Barrett.
“Good morning Jim, hope you had a nice weekend. Thank you once again for the attention you gave to the New Jersey issue involving (the debtor), in Kearny , NJ. The urgency and aggressiveness displayed, by you and the team, were very impressive. I am very glad we have your representation.”
Our Philadelphia based partner, Glenn Ricketti, completed a presentation at the Annual Managers meeting of an insurance carrier we have worked with for many years. The Vice President of Claims noted: “On behalf of the entire Claim Management Team, please accept our thanks for sharing your presentation on Emerging Trends in Claims. It was very clear you spent a considerable amount of time developing the presentation. The future brings many challenges and changes for the industry. Knowing as much as we can early on will help us prepare better. Your comments certainly gave us much to consider. We appreciate you taking time out of your busy schedule to come our way and share your insight.”
“Thanks Paul!!! Yes (our company) is moving forward in strengthening it’s financial picture and we continue to retain policyholders, in part, because of people like you who deliver the promised service and high quality of work. I am most pleased that (our company) has been able to maintain it’s founding principles of educating our insureds about identifying & recognizing risk and how to deal with it, early intervention and providing products that benefit the policyholders. The icing on the cake for me is the relationships we build with insureds and good attorneys like you; many have become friends. Not sure how many carriers can match the relationship piece … thanks for the note and thanks for all you do to help us become stronger.”
An AVP & Senior Counsel for a personal & commercial lines carrier we act for had this to say about our partner, Bob Kaplan, and his recent jury trial result:
“First, congratulations on the no cause. Given the volume of them that you achieve, I suppose that I should narrow that down—you are amazing, and we could not be more appreciative of your professional and impressive efforts on behalf of our policyholders.”
After defending a landlord in a slip and fall resulting from ice and snow buildup, the defendant client provided a letter to the insurer, as follows: “… thank you … for defending me … Mike Lang, the attorney (the insurance carrier retained) to defend me was simply great to work with. Mike’s assistance, patience, and guidance made us well prepared for trial. His professionalism in the court room was astounding and articulate. More importantly, the jury found in our favor, NO negligence by a 11 to 1 margin.” (Emphasis original).