A note from Assistant Vice President – Claims directed to Robert Kaplan, Esq., in our southern New Jersey office regarding Jeanine Clark, Esq:
“Bob: What a fabulous job she did in the … case: our entire staff spoke extremely highly of her, and I just talked to her about the verdict. She was focused and articulate, and almost matter-of-fact about the no cause. Wish I was that modest! She was also kind enough to thank me for the wonderful support from our staff … Anyhow, I wanted to give credit where credit is due….”
A claim professional comments regarding our southern New Jersey partner, Colleen M. Ready, Esq.:
“I just thought I would write to let you know what a great job Colleen Ready does. She is extremely professional and knowledgeable; I never have to worry about anything being missed. There is a lot going on with this file and she is always on top of all the issues. It really is a pleasure working with her.”
“Dawn: Words can not describe what you and your staff have meant to us … over the years..”
Correspondence from our client, a Philadelphia based religious institution, to their insurance carrier:
“Both (the Reverend and the author, an administrator) … want to say how pleased we were with the legal services provided to (our Church) by…. Chris Tinari. The high level of professionalism and preparation resulted in the (case) against us being dismissed, entirely. You are aware of the difficulties such frivolous lawsuits bring to any organization, but especially nonprofits, so, we are grateful that…. Attorney Tinari did such an outstanding job. We felt he was very responsive, giving us excellent advice and supporting us throughout the process. The ultimate outcome of our case attests to their expertise. We would not hesitate to request his services in the future, and would recommend him to others.”
The response of the insurance carrier: “It is not often we get such a letter (and that’s fine because all of us involved in handling claims and lawsuits understand it is our job and we take pride in doing it well). That said, I very much appreciate your taking the time to write about…. Mr. Tinari. We have enjoyed a long relationship with the Margolis Edelstein firm and… Mr. Tinari in particular. We too, think he has served our policyholders well and earned our continue trust. Your kind feedback reinforces our opinion.”
A note from a senior claims officer associated with a national writer of religious institutions:
“This is one of the things I’ve grown to deeply appreciate about the Margolis people with whom we work – they respond, and quickly.”
A note from a claim professional directed to Bob Kaplan, Esq., a partner in our southern NJ office:
“Bob: My last day with (my current employer) will be 3/27/09. As you know I’ve accepted a job with (another company).
I think it goes without saying what a pleasure it has been to work with you. You’ve guided me on a lot of fronts and I have tried [mainly in vain] when facing a difficult issue to follow your example in always taking the ‘high road’. You’re one smart and classy guy and I hope our paths cross again. In (my current employer’s) view, Margolis Edelstein is the firm of choice and that is due to your credit.
I copied Jeanine on this as I wanted to extend my thanks to her for all her excellent work. Jeanine you do an exceptional job and I’ve so much enjoyed working with you.”
After successfully resolving a matter presented by the Estate of a victim involved in an alleyway fight with an assailant who had been served alcohol at our establishment earlier in the evening, the owner of the restaurant supplied the following note:
“Dear Mark, Thank you for everything you have done for us. Your thoroughness and skillful work were reassuring to my worries and inexperience in these matters. Through the entire process, I always felt secure we were in good hands. If I ever need legal advice (hopefully not) I hope you’ll take my call!”
The President of a family operated New Jersey commercial refuse transporter, Dawn’s client, provided the following note after this protracted litigation was favorably resolved:
“Dear Dawn: I don’t know how to thank you for all you have done for us since (the landfill litigation) came into our lives. As you know, this is a family business and we had no idea what we had in store for us when we were served with those summons many years ago….
From the first day we met to discuss the issues of the lawsuit, you were calming and informative. Thank you. You explained what the lawsuit was about and how we would proceed to defend ourselves. I left that first meeting with faith in you and you never let us down. Thank you. I have always felt confident in your ability to get this thing done for us; and you did. Thank you.
I want you to know that I appreciate all of your efforts and those of your staff.”
“Mike: I really appreciate all of the work you put into the case and really enjoyed working with you. If you ever need any help with anything please give me a call. I would be glad to answer questions, try to explain something, or make a phone call.”
“It was great working with you Mike; I told (my supervisor) he can send me on a case with you anytime. You’re the bomb!”