I wanted to share a letter I received from … personal counsel for (our policyholder). I’m not surprised by its content as I’ve experienced first hand seeing you in action. If I had to choose one word in this letter it would be “demeanor”. You are certainly prepared to argue a case but most importantly I’ve observed your demeanor to be extremely effective with opposing counsel, the judge and the jury. Thanks for the great job in reaching a defense verdict on this case, we certainly respect and appreciate your efforts.
Vice President, Claims
(Regional Insurance Carrier)
“I want to commend you for the hard fight you waged to get me out of the … case. I’ll remember all those late night “pow-wows.” You and Jacques were tenacious – Motions for Summary Judgment, Motions in Limine, Motion to Strike and Motion for Non-Suit. I think the judge really heard you.
My trust in the legal system is restored, but not in the lawyers that persist on bringing these frivolous claims… Thanks again”
“I am grateful for your stellar representation, your insight and your determination and dedication. Your support and concern for my anxieties contributed immensely to whatever confidence I was able to muster. You more than fulfilled (my professional liability insurer’s) glowing (praises of your abilities.)
“Excuse me for not having the words for expressing how grateful I am to you. I am amazed at your knowledge and talent in what you do. My mind doesn’t work that way, I was in awe all week. I realize you were assigned to me, however I couldn’t have asked for a better lawyer. I just don’t know how to thank you, I am forever grateful…. GOD bless you.”
“Responding to the outcome of a particularly challenging negotiation in a casualty matter, the client commented:'”No question!!! You ARE my favorite attorney in the Philadelphia area. Heck, in the whole State!! Excellent job. Thank you.'”
“Looking at your current hourly rate, we would like to raise it by 10% to represent what we believe is the value you add to our program. We would also like to raise your associate rates. I will ask our Claims Support Manager to send you a new attorney profile so you can advise us who you will be working with so we can update our records. Thanks for adding value to our program.”
Vice President of Claims
“Jim: I just wanted to take a moment to once again thank you for your outstanding efforts on my behalf. Your professionalism and courtesy throughout the case were appreciated. I hope that our professional paths cross in the future. Thank you again,”
“Thank you for your prompt attention to the above-captioned matter and your timely response to our concerns. As always, I am very impressed with the work of Margolis Edelstein and I continue to refer important matters to your firm. The high level of your work product, your excellent attention to detail, and your timely adherence to, at often times, very tight deadlines, wins my praise. Thank you again.”
Comments from a P&C carrier:
“I wanted to drop you a note to thank you for the terrific result on this case. We all certainly saw the case had potential for a big plaintiff award but at literally the 11th hour it was settled (very favorably). While we believed strongly the facts supported our stiff opposition to plaintiff’s case, I first had doubts it could be settled reasonably and secondly, I anticipated we’d spend more to achieve any settlement. In an expense (sic) and indemnity-conscious environment, it is a challenge for insurers and defense counsel to aggressively defend their clients, even when the facts seem to support it, but it sure got done on this case. My thanks to you and your staff for a job well done.”
“…our law firm and two of its partners… and I , were defendants in a lawsuit that (plaintiff) brought in connection with our defense of … a personal injury suit … As a result of Mr. Kahn’s efforts, we were voluntarily dismissed from the case earlier this year. As lawyers, we probably were not the easiest clients in the world to handle. Nevertheless, Jim and his associate… kept us well-informed about the Philadelphia litigation; skillfully prepared us for and defended our depositions; prepared excellent dispositive motion papers; and obviously pushed the right buttons to bring the case to an early conclusion. I can highly recommend their work.”