Personal Lines Insurer – Homeowner’s Case – Praise for Partner, William Remphrey

A note directed to the claim professional from an insured regarding the representation provided by Philadelphia based partner, Bill Remphrey:

“Debbie, Thanks for your voicemail message yesterday, but most importantly, thanks for all of your help with this case. (My husband) and I really appreciate all that you’ve done, especially your willingness to move the case to Margolis Edelstein … We realize that doesn’t happen every day and that it took some doing to get the file moved. It’s people like you that make (your insurance carrier) such a great company.

I also wanted to let you know that Bill Remphrey’s representation was just top-notch. He did all the right things at all the right times … With opposing counsel, Bill was firm but not overly aggressive, which we are convinced brought about our dismissal.

While we hope never to have another claim, it really was a pleasure working with you. Thanks again.”