Our partner, Glenn Ricketti, assumed from another firm the handling of the defense of a motor vehicle operator who allegedly fell asleep while driving, crossed the center line, then drove onto a sidewalk where he struck the pedestrian plaintiff who was propelled 30 feet into the air landing on her head, sustaining a closed head trauma with resulting memory loss, permanent double vision, a herniated disc and requiring shoulder surgery. A demand of $8,000,000 was presented against coverage limits of $11,000,000. Glenn received the file on the eve of trial. During trial the case resolved for just over $2,000,000 due to what the claim professional handling the matter described as Glenn’s “Magic” and his “… Relentless desire to deliver excellent results.”
After successfully concluding a trial with a challenging fact pattern, the insurance company claim professional commented regarding our Philadelphia partner, Glenn Ricketti, as follows:
“Glenn, just wanted to say thanks for all your hard work on the above. You continue to amaze with your ability to assume the defense on matters involving complex issues and high dollar exposures and quickly assess the situation, provide detailed reporting and recommendations and then proceeded to carry out the necessary work to bring the matter to conclusion ether through negotiations and or trial. You showed these abilities in your handling of the above, again resulting in an excellent outcome. Thanks again.”
“I want to say how pleased I am with the results. Your advice and counsel facilitated a speedy resolution which enabled me to be productive elsewhere, and that is, in my opinion, the absolute best scenario in any legal proceeding. Your recommendation for mediation and your expertise in the negotiation was extremely valuable and appreciated. It has been a great pleasure working with you. While you understand I hope to not need your services in the future, if I am ever in a legal situation again, I sincerely hope that you will be available to represent me.”
An expert witness who testified in a recent trial commented on Michael’s cross: “I must also say Mike, that although I have heard you before in court, your last several cross examinations were simply brilliant. If I ever find myself needing a lawyer to defend me I want you to be my lawyer…”
“I cannot begin to thank you enough. Your dogged determination on our behalf was self evident and never ending. It was a pleasure to have worked with you for this truly remarkable outcome. I sincerely hope our paths cross again under different circumstances.”
A mediator comment following Michael’s efforts in resolving the case: “Mike … one of the primary reasons the case settled so favorably for the defense was the Plaintiff’s attorney’s respect for you … So, I don’t want to overestimate my role as the mediator. I think it was the threat of a Badowski trial that had more to do with the settlement than any other one item.”
After the claim professional transferred a file from another firm to Mark Sheridan, our Scranton colleague, Mark was able, within six weeks, to persuade defense counsel who had joined our client, a zip line manufacture, that the interest of the joining defendant client was not well served by joining our client, the claim professional commented: “Mark, Wonderful news! Just what we were hoping for!! Thanks for your successful efforts in achieving an appropriate resolution.” The client’s comment: “Wonderful! I would like to thank [the claim professional] for selecting Mark and thank Mark for representing us so well. Hopefully we will not have any legal issues for some time but when we do, I hope we can work together again. Many thanks.”
“… If I could have counsel like you on all of my cases it would be great!”
The jury Foreman directed a note to Michael & co-defendant’s counsel, a portion of which follows:
“Following the completion of today’s trial, I simply wanted to send a quick word of congratulations and thanks. I’m certain that each of you invested countless hours over six years in defending your clients. So, it must be gratifying to finally reach a successful conclusion, and to know that all of your hard work was worthwhile.
Most of us were first time jurors, including me. You both made our deliberations and decision exceptionally easy; credit to your professionalism, expertise, and courtroom demeanor. All of us on the jury were impressed. My sincere thanks …
Once again, great work this week. And, thank you. All the very best.”
A note directed to the claim professional from an insured regarding the representation provided by Philadelphia based partner, Bill Remphrey:
“Debbie, Thanks for your voicemail message yesterday, but most importantly, thanks for all of your help with this case. (My husband) and I really appreciate all that you’ve done, especially your willingness to move the case to Margolis Edelstein … We realize that doesn’t happen every day and that it took some doing to get the file moved. It’s people like you that make (your insurance carrier) such a great company.
I also wanted to let you know that Bill Remphrey’s representation was just top-notch. He did all the right things at all the right times … With opposing counsel, Bill was firm but not overly aggressive, which we are convinced brought about our dismissal.
While we hope never to have another claim, it really was a pleasure working with you. Thanks again.”